Andrew and I just wanted to say thanks again to you and your Dad for all your help and accommodations with our front door.
We’re enjoying it and it gives the house a more updated look.
We appreciated all the advice and knowledge you shared. You and your associates/crew made the process seamless; which doesn’t happen often these days.
We will certainly recommend you, to anyone else in the market for new doors/windows.
Thanks again, Kevin!
The door is everything we wanted. . . looks great and functions as we expected. Your installation crew were a credit to your organziation. They were friendly, pleasant, respectful people, arrived on time , cleaned up their mess on completeion and seemed to know what they were doing.
Congratulations on a job well done.
Marilyn and Ken
To: Estate Renovation Centre;
We would just like to thank you all very much for the great job you did on our home. The new door and window looks amazing! We have had many compliments. Steve and Jacob did a very professional installation.
Thank you again
Judy and Gunther
We would like to thank the team who worked this week on our windows, for a job well done. Steve was here for all four days. He took care with each step of the window replacement and was careful and respectful of our home. He spent a good deal of time getting the trim and blind replacement on the tricky living room window just right. We feel that he is a valuable empolyee in your company.
Carol and John
We would like to take this opportunity to thank your staff for the excellent service and the very professional manner in which they all acquitted themselves.
From the intial visit to the final quote for us it was a pleasure to do business with you
The same applies to your installers. They went out of their way to explain in detail what they were doing at all times and although working under extreme heat for three days managed to keep smiles on their faces.
The work was impeccable and at all times they seemed to be cleaning up every scrap from the interior and exterior of the property. On completion we could not find one falut in their work.
We will not hesitate to recommend your fine company to anyone who we speak with that are considering replacing their home windows.
Again thanks all around.
Larry & Anna Mae
Than you, I LOVE my windows. You did a wonderful job. I certainly will not hesitate to recommend your company for windows or eavestrough. You did both at my house and I am completely satisfied with the quality of work.
This is the fourth project completed by Estate Renovation Centre at our home in Newmarket. As usual, the team worked effectively and cleaned up the site once the work was done. Your firm continues to provide excellent customer servie and we want to acknowlege the quality of work that Estate Renovation Centre cew provides. Thanks again for your assistance with this project.
After experiencing the worst winter in many years, followed by a very rainy spring, we wanted to express our happiness about our new windows and doors. The doors and windows were installed last fall and we quickly noticed an improvement in the warmth of our home. When it came time to wash the windows after that very rainy spring, it was a pleasure to be able to complete the job in a few small hours - from inside the house!
We are satisfied with the windows we chose and the very reasonable cost of the installation. We also appreciated your checking in, to make sure that the work was progressing well. Thanks to all of you for a job well done.
- Marshall & Annilee
I am sending this long overdue appreciation letter in the hopes that your future customers can see the great work that you did in the summer. The professionalism and the workmanship of your crew were truly appreciated. You helped us pick out the perfect product for our home and the crew did a marvelous installation job. I especially appreciated how your crew clean up every day. We love our new windows, shutters, eavestrough and soffit. The windows are a breeze to clean, they perform very well and have made a positive difference in our heating bill.
In closing we wish you and your crew a very Merry Christmas and a Happy New Year for many years to come.
Gary, Kevin and Crew,
We wanted to drop you a quick note to say thank you for the work you folks did on our house. From the initial consult through to the finished job, it has been a pleasant experience. Your desgin ideas about how to proceed with the project, as well as your workmanship, have been first rate. We have no hesitation recommending Estate to our friends and family.
Michelle and Paul
Excellent work, we were very impressed with the entire process of finding our new door. Each person we dealt with along the way was very professional and friendly.
Fantastic crew. We would highly recommend Estate Renovation Centre to anyone!
Once again I have had the pleasure of dealing with your company. Eight years ago you replaced all of my windows and the quality of your product made such a difference to the appearance, heating cost of my home as well as significantly reducing the outside noise level.
More importantly, at that time your installation team was wonderful. They were efficient and a pleasure to have in my home for the week's duration.
I had no hesitation in recommending your firm to my daughter and friend who subsequently dealt with you and were equally pleased. This year when I wanted to replace a back door and eavestrough there was little question in my mind as to where I would go.
I spent several years in the service industry and public relations and I reached the following conclusion. Sales and the quality of merchandise are important. However, if the customer had more contact with the installation team and if they are dismissive, condescending or generally unpleasant you will have an unhappy client and in a town as small as Aurora that is fatal. Estate did an excellent job; the installers were very patient and calm.
I want to thank you for following our project so comprehensively and ensuring that there clearly was a focus upon quality service.
We are looking forward to Estate Renovation Centre participating in another renovation project in September 2008. We have been very pleased with the staff and follow-up procedures that have helped us through our various renovations.
Estate Renovation Centre has been very professional and we will recommend your company to anyone who is seeking a quality renovation team to work with any size project.
It's not that often that I meet someone willing to go out of their way to help someone else, without looking for something in return. Thank you for all you did. The Tim Hortons gift certificates are my way of thanking you. The flyer for the concert is a chance for you to see what motivates me to help an elderly lady with a window.
To the team at Estate Renovation Centre :
We just wanted to let you know how happy we are with our new windows and patio door! Being in the interior design industry and seeing how often homeowners are left stranded by their contractors, we were naturally apprehensive, but your service exceeded our expectations ten- fold!
Just a short note to Thank you for the great job on our new windows. We had "window shopped" for more than a year ago and when we were finally ready to buy, we chose your company on referral. Our windows were ready and installed on time. The installers were very efficient, friendly and above all neat! We will certainly recommend you to our friends and neighbors.
Wendy and Peter
You guys blew us away! First off, let us start by saying you were a pleasure to have in our home. Secondly, we were amazed that our home was clean when you left! We expected to live in a work zone/disaster for a week but it was absolutely painless! You guys were in and out of our home in about 2 days without disrupting our life at all. We rave to everyone about how efficient and friendly you guys were! Thank you! Keep up the great work guys,. We would be more than happy to be a reference for your company since we only have great things to say!
Take care and thanks again!
Cynthia & Greg